13h00 – 15h00
European Tourism ecosystem of tomorrow
13h00 – 13h10
Welcome statement by Commissioner Thierry Breton
13h10 – 14h00
Panel discussion on European Tourism ecosystem of tomorrow: Challenges and Opportunities
- Adina Vălean, European Commissioner for Transport (video message)
- Ralf Pastleitner, Director International Public Policy & EU Affairs/Head of the TUI Group Corporate Office EU, TUI GROUP
- Victor Everhardt, Deputy Mayor of Amsterdam
- Naren Shaam, Founder and CEO of Omio
“What is for you the European Tourism ecosystem of tomorrow?” – fireside chat with professor Dimitrios Buhalis
14h00 – 14h20
1. European Tourism ecosystem of tomorrow – Safe and seamless tourism experience
- “Change in practice” video message showcasing practical solutions and examples of adaptation for increasing safety and improving tourism experience
- Reporting from the workshop on “Safe and seamless tourism experience”, Eduardo Santander, CEO of European Travel Commission
- Moderated debate: “Safe and seamless tourism experience – challenge for my business”
- Sébastien Bazin, CEO of ACCOR & Niclas Mårtensson, CEO of Stena Line
14h20 – 14h35
2. European Tourism ecosystem of tomorrow – Greener holidays
- “Tourism and Green Deal” video message from NGOs
- Reporting from the workshop on “Greener holidays”, Marie Audren, Director General of HOTREC
- Moderated debate: “Greener holidays: how to get there?”
- Anne Larilahti, Vice President, Sustainability at Finnair & Savvas Perdios, Deputy Minister of Tourism of Cyprus
14h35 – 14h503
European Tourism ecosystem of tomorrow – Tourism powered by data
Reporting from the workshop on “Tourism powered by data”, Enrico Mayrhofer, Head of Region of Tuscany EU Liaison Office and NESCTouR
Moderated debate: “Data for the tourism destination of the future”
Bart Rosseau, Head of department, City of Ghent: & Patrick Robinson, Director Public Policy, EMEA at Airbnb
14h50 – 15h00
Voice of the people
- “Travellers of the future” video message – views of young travellers
- “Tourism improving communities” video message from local communities
15h00 – 16h00
Investing in the European tourism ecosystem of tomorrow
15h00 – 15h35
Panel discussion ‘Investing in the European tourism ecosystem of tomorrow’
- Message from Zurab Pololikashvili, Secretary General of UNWTO (video message)
- Elisa Ferreira, European Commissioner for Cohesion and Reforms (video message)
- Dr. Kirsten Scholl, Director-General for European Policies in the Federal Ministry for Economic Affairs and Energy
- Glenn Fogel, CEO at Booking.com
- Manuel Alejandro Cardenete Flores, Deputy Minister at Regional Government of Junta de Andalucia; Committee of the Regions
15h35 – 15h55
Fireside chats ‘Investing in the European tourism ecosystem of tomorrow’: views of tourism stakeholders and EU Member States
- Video message from tourism workers, unions and employers
- Fireside chat with Yiannis Retsos, President of SETE
- Video message from the industry segments of the tourism ecosystem
- Fireside chat with Gabriel Escarrer, President of EXCELTUR
15h55 – 16h10
Views of EU Member States
Video messages from Dario Franceschini, Italian Minister for Cultural Heritage and Activities and Tourism; Raul Siem, Estonian Minister of Foreign Trade and Information Technology; and María Reyes Maroto, Spanish Minister of Industry, Trade and Tourism
Fireside chat with Elisabeth Köstinger, Austrian Federal Minister for Agriculture, Regions and Tourism
16h10 – 17h00
Sustainable recovery and European Agenda of Tourism 2050
16h10 – 16h50
Panel discussion: Sustainable recovery and European Agenda of Tourism 2050
European cooperation in tourism – video messages from Nikolina Brnjac, Croatian Minister of Tourism and Sports; and Jean-Baptiste Lemoyne, State secretary in charge of tourism in the French Ministry for Europe and Foreign Affairs
Impulse talk from Commissioner Thierry Breton
- Karima Delli, Chair of the TRAN Committee, European Parliament
- Pedro Siza Vieira, Minister of State, Economy and Digital Transition of Portugal
- Eric Dresin, Secretary General of ECTAA, on behalf of NET
- Luis Maroto, CEO of AMADEUS IT
16h50 – 17h00
Closing words by Commissioner Thierry Breton
